Service Center SPEZVUZAVTOMATIKA provides professional services for the comprehensive support of information systems of enterprises, including warranty and post-warranty maintenance of computers, servers, data storage systems and office equipment, both on the basis of one-time orders and on a contract basis on the principles of outsourcing.

Huge work experience, certified specialists, as well as close cooperation with the world's largest electronics manufacturers and their authorized service partners, allow us to carry out repair work of various categories of complexity, both at the block and elementary levels. 

The Service Center of SPEZVUZAVTOMATIKA has created a dispatch service for receiving and processing customer requests. We accept inquiries by phone, email and the Internet. The successful work of the dispatch service allows us to introduce an individual approach to serving our clients and helps to distribute requests between specialists in the relevant areas. 

Modern service technologies, balanced pricing policy and a responsible attitude to the results of work characterize the SPEZVUZAVTOMATIKA Service Center as one of the best service centers in Ukraine. This is confirmed by many years of successful work experience and positive feedback from our clients. 

 

SERVICE CENTER SERVICES

Warranty service of computers, servers, data storage systems, network and office equipment


Service Center SPEZVUZAVTOMATIKA provides professional warranty service for computers, servers, R-line and SVA data storage systems, warranty repair of Xerox small office equipment, uninterruptible power supplies and American Power Conversion (APC) power equipment. 

 

Post-warranty and service, IT-consulting and IT-outsourcing

SPEZVUZAVTOMATIKA provides services for the comprehensive support of Information and Computing Networks (ICN) of enterprises and organizations, including maintenance, preventive maintenance, fixed-time restoration of the performance of out-of-order equipment or software services. 

We administer and support (including remote) hardware and software of computers, servers, storage systems, network equipment, uninterruptible power supply systems, built on platforms from the world's leading manufacturers. 

We carry out work on deep technical research (audit) of information systems of enterprises, we issue recommendations for the modernization of the existing information infrastructure. 

We develop and implement solutions for computing virtualization technology, including cloud services. 

The service center carries out a full range of activities for the commissioning of computer, server, network equipment, storage systems, power equipment supplied by SPEZVUZAVTOMATIKA, including delivery, commissioning, consultations, and subsequent technical support. We use an integrated approach to IT support of enterprises, based, among other things, on the most modern methods of IT infrastructure maintenance, including ITIL v3 recommendations.

 

Sale of extended service

Service Center SPEZVUZAVTOMATIKA offers customers special packages of extended service from the world leaders in the IT industry These service products extend the standard warranty for computer hardware and peripherals. 
We offer an advanced service delivered both as separate products and in conjunction with equipment from such manufacturers as HP, IBM, Dell, Cisco, APC, Microsoft. The list of service products is very extensive and allows us to cover almost any spatial and temporal metrics of the service, depending on the wishes and capabilities of our customers, and the specialists of our company are ready to offer the optimal configuration of the extended service.

 

Technical consultations

The Service Center of SPEZVUZAVTOMATIKA provides technical consultations on the operation of the equipment and software supplied by our company. If necessary, it is possible to organize training sessions on the implemented solutions, both at the client's workplace and in the Consulting Center of SPEZVUZAVTOMATIKA.

 

Spare parts and accessories

The SPEZVUZAVTOMATIKA Service Center supplies, from a warehouse and on order, original and compatible spare parts and components for all types of office and computer equipment, including laptops, pocket PCs, printers, copiers, MFPs, Uninterruptible Power Supplies and other peripheral equipment from the world's largest manufacturers. Both cash and non-cash forms of payment are accepted, a full set of accounting documents is issued. 

Regular customers are offered an individual pricing policy. 

You can contact us to clarify the availability and cost of spare parts by phone (057) 712-17-17(057) 719-19-64 and e-mail service@sva.ua.

 

ADVANTAGES of cooperation with the Service Center SPEZVUZAVTOMATIKA:

Customers of the SPEZVUZAVTOMATIKA Service Center ensure a high level of operability of their own computing and information infrastructure, and also save significant funds required to maintain a staff of computer engineers.

Working with us, you can optimize the costs of information technology, including the purchase of new equipment, spare parts and consumables. 

By becoming a partner of SPEZVUZAVTOMATIKA, you receive operational support for the entire internal IT infrastructure, as well as the entire range of services for information security of your business.

Service Center employees are specialists of the highest level with many years of experience. We offer optimal, flexible prices for service in the Service Center, as well as individual advice.

 

For service issues, you can contact the way convenient for you:

• by phones: (057) 712-17-17(057) 719-19-64

• leave a request for e-mail: service@spez.com.ua 

• or by phone numbers indicated on the page: Contacts

Service center working hours:

Monday-Friday from 9:00 to 18:00, without a break
Saturday, Sunday - closed